Privacy Policy

Last updated: February 02, 2026

Operated by Sampo Development

Introduction

Welcome to Japan Voyage Snow. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

When you register and use our service, we may collect:

  • Name and email address
  • Profile information (age, location, Ski experience)
  • Profile photos you choose to upload
  • Travel information (visit dates, home country, current location)
  • Languages you speak
  • Messages and communications with other users

Automatically Collected Information

  • Device information and IP address
  • Browser type and version
  • Usage data and interactions with the service
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Connect you with other Ski enthusiasts
  • Enable communication between users through messaging and events
  • Show you relevant matches based on location and availability
  • Send you notifications about friend requests, messages, and events
  • Improve and personalize your experience
  • Ensure the security and integrity of our service

Privacy Protection Features

We take your privacy seriously and implement several protections:

  • Privacy Threshold: Location and travel statistics are only shown when 10 or more users match the criteria, protecting individual identities.
  • Visibility Controls: You can control who can find you (tourists vs. locals) in your profile settings.
  • Blocking: You can block users to prevent them from seeing your profile or contacting you.
  • Optional Information: Most profile fields are optional—share only what you're comfortable with.

Information Sharing

With Other Users

Your profile information (name, photo, location, Ski experience, and any other details you choose to share) is visible to other users of the service based on your visibility settings.

With Third Parties

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the platform (hosting, analytics, email)
  • Law enforcement when required by law
  • With your consent for specific purposes

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data
  • Withdraw consent

Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100%% secure, and we cannot guarantee absolute security.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Sampo Development

Email: privacy@sampo.ltd